Help Centre

Search guides, troubleshoot mid-call issues, or browse by topic.

Getting started

Install Sorinai, sign in, and run your first interview.

Start, run, and end an interview — and what the notch on your screen is for.

The four things the copilot can do for you during a call.

Auto-filling templates, candidate CVs, and job descriptions — the inputs Sorinai uses during a call.

Claims worth a second look — with the evidence right there.

Find any moment from any past interview — by keyword or by question.

The meeting apps Sorinai works with, and connecting your calendar.

Invite teammates, manage seats, and handle billing from the admin panel.

Audio, mic, sign-in, updates — when something isn't working.

Still stuck? Email us — replies within one business day.