Sorinai vs Otter AI
Otter gives you a transcript and a summary. Sorinai fills in your own template during the call, and hands back the finished document.
What Otter.ai does
Otter.ai is a standard meeting notetaker. Its bot joins your Zoom, Google Meet and Teams calls, and can let itself in from your calendar whether or not you turn up. A desktop app and a phone app record without one.
Your team can follow and comment on the transcript live. After the call, Otter writes its own summary, laid out by the template you pick, and AI Chat answers questions about any meeting.
What Sorinai does better
Bring your own sheet. Upload the Word or PDF you already use: a screening sheet, a client intake form, the report that goes out after every call. Sorinai reads the questions straight out of it, so there’s no form to rebuild. No sheet yet? Start from one of our free templates.
It fills in as you talk. Pick the sheet when the call starts, and each answer lands in its field as the conversation reaches it, in whatever order the call goes. Anything you type in your notes counts too.
Answers are backed by evidence. They keep the exact quote or sentence they were taken from, so you can check a figure before you pass it on.
Gaps stay visible. Unanswered questions sit on screen with a dash, so you can ask them before you hang up instead of chasing them by email afterwards.
Current role
—
Day-to-day
—
Why they’re looking
—
Notice period
—
Current package
—
Expectations
—
Location & setup
—
Other processes
—
Earliest start
—
Right to work
—
Their questions
—
My read
—
Your file back, filled in
After the call, Sorinai writes the answers into your file (Word comes back as Word, PDF as PDF) and emails it to you.
Send it straight to the hiring manager or upload it to your ATS. Nothing to retype from a transcript.
The short version
 | Otter | |
|---|---|---|
| Fills in your own Word or PDF template | ||
| Fills it in live, during the call | ||
| Records without a bot | ||
| Mac and Windows | ||
| iPhone and Android apps | ||
| Live notes shared with participants | ||
| CRM and app integrations |
Every Otter column is taken from Otter’s own site and documentation, checked 2 October 2026. You can also put Sorinai side by side with Granola or Fathom.
Which one should you use?
Use Otter if
- You record away from your desk and need a phone app.
- Everyone in the call should see the notes being written and be able to comment on them.
- Summaries have to land in Salesforce, HubSpot or Slack without anyone moving them.
Use Sorinai if
- Every call ends in the same document and you’re tired of rebuilding it out of a summary.
- You want to see which questions are still unanswered while you can still ask them.
- You’re on calls all day and don’t want to count minutes.
- You want an assistant on your side of the call, not a record of it.
Frequently asked questions
Not during the call, and not your own file: Otter’s templates shape Otter’s own summary once the meeting is over. Sorinai fills in the Word or PDF you already use while you talk, and gives you that file back.
Otter’s Notetaker joins Zoom, Google Meet and Teams as a participant and can let itself in from your calendar, though its desktop app records without one. Sorinai never joins a call. It records on your computer, so nothing shows up in the participant list.
No. Sorinai doesn’t meter recording on any plan, free included. Otter’s free plan allows 300 transcription minutes a month and 30 minutes per conversation; Pro allows 1,200 minutes and 90 per meeting.
Yes, and with any other call your computer carries, like WhatsApp, FaceTime, a dialler or a browser tab, plus conversations in the room.
Yes. Sorinai doesn’t join the call, so you can run both on the same one and compare what each leaves you with. Starter is free and needs no card.
Yes, Mac and Windows. There’s no phone app yet; if you need to record on your phone, Otter has iOS and Android.
Starter is free forever, with unlimited meetings and no card. Personal is $15 per user per month and adds unlimited document fills and your full meeting history.